Privacy Policy miow44 — Our Commitment to Protecting Your Data

1 Introduction

Miow44 ("we", "our platform") is the operator of the official website at miow44.vip along with its associated mobile app. We understand that member trust is our most valuable asset, and a large part of that trust depends on how we manage your personal information.

This Privacy Policy is provided to transparently explain how miow44 collects, processes, stores, and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant legal requirements.

By registering or using the miow44 platform, you agree to the terms set out in this Privacy Policy. If you do not agree, you are requested not to continue using the platform.

2 Personal Data We Collect

Miow44 collects members' personal information through several means — directly during registration, automatically through platform usage, and in certain cases through trusted third parties such as identity verification providers.

The following are the categories of data we collect:

KYC documents such as copies of identity cards or passports are collected solely to fulfil identity verification and anti-money laundering (AML) compliance requirements. These documents are stored securely and are not used for any other purpose.

3 How We Use Your Data

Every piece of information we collect has a specific and legitimate purpose. miow44 does not use member data arbitrarily. The following are the primary uses of the data we collect:

• Account Management: Creating, verifying, and managing your account on the miow44 platform.
• Transaction Processing: Processing deposits, withdrawals, and all financial activity in your account efficiently and securely.
• Identity Verification (KYC): Meeting legal obligations to verify member identities and prevent fraud and money laundering.
• Customer support: Helping you resolve issues, answer inquiries, and provide support related to your account.
• Platform security: Detecting and preventing unauthorized access, fraud, and suspicious activity that could compromise your account security.
• Service Improvement: Analyzing aggregate usage patterns to improve the user experience and introduce more useful new features.
• Marketing Communications: Sending information about promotions, special offers, and platform updates — only to members who have consented to receive such communications.
• Legal Compliance: Fulfilling the legal and regulatory obligations imposed on miow44 as a platform operator.

4 Legal Basis for Data Processing

Miow44 processes your personal data on the basis of one or more of the following valid legal grounds:

• Contract Performance: Processing required to provide platform services to you once you have registered as a member.
• Legal Obligations: Processing required to comply with PDPA 2010, AML laws, regulatory authority directives, or valid court orders.
• Legitimate interests: Processing for platform security purposes, fraud prevention, and service improvement that does not affect your fundamental privacy rights.
• Consent: Processing for direct marketing and promotional communications — you may withdraw this consent at any time through your account settings.

5 Sharing Data with Third Parties

Miow44 does not sell members' personal data to any third party for commercial purposes. However, in the course of operating the platform, we may share certain data with the following categories of parties:

• Payment service provider: Payment processors and financial institutions that handle your deposits and withdrawals require access to the relevant transaction information.
• Identity verification provider: Third parties that assist us in carrying out the KYC process to verify the identities of new members.
• Game software provider: Gaming companies that supply game content to the miow44 platform may receive game session data required for technical operations.
• Regulatory Authorities: Government agencies, regulatory bodies, or law enforcement authorities where we are required to do so by law or a valid court order.
• Professional Advisors: Lawyers, accountants, or auditors within the scope of their professional services, subject to strict confidentiality obligations.

All third parties with whom we share data are required to comply with data protection standards equivalent to those of miow44 and may not use that data for any purpose other than those authorized.

6 Cookies & Tracking Technologies

Miow44 uses cookies and similar tracking technologies to enhance your experience on the platform. The following are the types of cookies we use:

• Essential cookies: Required for basic platform operations such as login authentication and session security. These cookies cannot be disabled.
• User preference cookies: Saving your preferences such as language, display theme, and other personal settings for your convenience.
• Analytics cookies: Helping us understand how members use the platform so we can make meaningful improvements. This data is collected in aggregate and does not directly identify individuals.
• Security cookies: Used to detect suspicious activity, unauthorised login attempts, and other security threats.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality and user experience of the miow44 platform.

7 Data Security Measures

Miow44 continuously invests in security infrastructure to ensure your data remains protected at all times. Key security measures we have implemented include:

• 256-bit SSL encryption for all data transmitted between your browser and our servers.
• Encryption of sensitive data stored in databases using industry-grade encryption algorithms.
• Two-factor authentication (2FA) is available for all member accounts as an additional security layer.
• Round-the-clock security monitoring by the miow44 IT security team.
• Regular penetration testing by independent third parties to identify and address security vulnerabilities.
• Strict internal access controls — only staff who require access to specific data to perform their duties are authorised to do so.

8 Your Rights as a Data Subject

Under the Personal Data Protection Act 2010 and applicable data protection laws, you have the following rights regarding the personal data we hold about you:

To exercise any of the above rights, contact our data protection team by email at [email protected] or via the platform's live chat. We will process your request within 30 business days.

Please note that these rights may be subject to certain exceptions, for example where data processing is required to comply with a legal obligation binding on miow44.

9 Data Retention Period

Miow44 does not retain your personal data longer than necessary for the purposes stated in this policy or as required by law. In general:

• Active account data: Retained for the duration your account is active and for a prescribed period after account closure for audit and compliance purposes.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial and taxation legal requirements.
• KYC Documents: Retained for at least 5 years after the business relationship ends in accordance with AML laws.
• Security log data: Retained for 12 months for the purpose of security incident investigation.
• Marketing data: Retained until you withdraw consent or request deletion.

Once the retention period expires, data will be securely deleted or destroyed using methods that comply with industry standards.

10 Links to Third-Party Sites

The miow44 platform may contain links to third-party websites or services such as payment providers or game operators. Please note that the miow44 Privacy Policy does not apply to those external websites or services.

Each third-party website has its own privacy policy governing how they collect and process data. miow44 is not responsible for the privacy practices of any third party and encourages you to read their privacy policy before providing any personal information.

11 Children's Privacy

The miow44 platform is intended exclusively for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that we have collected data from an individual below the applicable age limit, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who become aware that their child has registered on the miow44 platform are requested to contact us immediately.

12 Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding how miow44 handles your personal data, or wish to exercise any of your privacy rights, please contact us via:

• Privacy Email: [email protected] — for all inquiries related to data protection and privacy rights.
• Live Chat: Available 24/7 directly on the miow44 platform for general inquiries.
• FAQ: Visit FAQ page for answers to common questions about privacy and data security.

We are committed to addressing all privacy-related enquiries within 14 working days. For more complex cases requiring in-depth investigation, we will keep you informed of progress within the same timeframe.

This Privacy Policy was last updated on 1 January 2026. miow44 reserves the right to amend this policy from time to time. Members will be notified of material changes via in-account notifications or announcements on the homepage.